Terms & Conditions

Terms and Conditions

Welcome to our website libertencanto.pt, by using our site you agree to the terms and conditions for making your purchases online, before making your purchases you should carefully read the following information:

1 – General conditions of sale

The Libertencanto.pt has articles for sale on the site www.libertencanto.pt and this “e-commerce” services are only available for final consumers.

Libertencanto.pt reserves the right not to process orders users who are not “Final Consumers” or those that are not in accordance with the general conditions of sale.

We make a daily effort to keep all information on our website up-to-date, however we cannot guarantee that this information is effectively up-to-date, reserving us the right to modify the information on our website at any time and without prior notice.

2 – Availability of the articles

The satisfaction of all orders placed on the site is subject to availability of stock.

However, we reserve the right not to accept any orders or cancellation of orders already confirmed for products that no longer exist in stock.

In these situations LIBERTENCANTO.pt will inform the customer and proceed the refund of the paid amount.

3 – Validity of the promotion

The promotions on the site are valid for the moment in which they are displayed, unless it is communicated in the site contradictory information.

Libertencanto.pt is not bound to any offer, if there are errors of spelling, pricing or other errors in the information on the site.

Libertencanto.pt reserves the right to cancel any purchase and sale made under such errors.

4 – Quality and Guarantee

LIBERTENCANTO does not sell second-hand or defective products on www.libertencanto.pt.

The main features of each product are shown on each product page, unless there is a copying error. The products for sale on the site may not exactly match the actual clothing in terms of image or color, due to various factors.

5- Return / Exchange and Refund

In case of exchange or return do not remove the sticker from the product purchased. If you decide to exercise the right to return the products purchased, the libertencanto.pt has the right not to accept the return of products without the sticker or products that have been altered in relation to their original state, in which use is noticed or that they are damaged.

For hygiene reasons, we do not accept exchanges or returns of hair accessories, socks, tights, swimwear and underwear.

  • The deadline to request a return or exchange is 14 calendar days from the date of receipt product.
  • The cost of the return is the responsibility of the customer, except returns due to defects, incorrect delivery or other reasons not related to the customer, in which case we will be responsible for collecting your order.

Refunds will be issued according to the payment method used and may take up to 14 working days to be processed.

For further information please contact us via email: info@libertencanto.pt

6 – Prices and payments

The prices of the products can be found on our site in euros (€) and include VAT at the legal rate valid in Portugal.

Prices may be changed at any time and without notice.

We accept payments by MB, Mbway, Visa, Mastercard, Paypal and Payshop.

7- Intellectual Property

All content of the site Libertencanto.pt, including graphics, logo, images and software is the exclusive property of Libertencanto.pt and is protected by applicable intellectual property laws. You may not use or reproduce any content without our prior permission.

8- Applicable law

These terms and conditions are governed by the laws of Portugal and any disputes will be discussed in the Portuguese courts.

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